Last updated: September 24, 2026
Information we collect
When you contact Top of the Top, request a callback, or otherwise communicate with us, we may collect information you voluntarily provide, such as your name, phone number, email address, preferred language, the type of assistance requested, and the contents of your message. Our website may also collect basic analytics and technical information used to understand website performance and usage.
How we use information
We use information you provide to respond to requests, communicate about requested services, coordinate referral-related support, improve our website and services, and maintain appropriate business records. If you separately opt in to email updates, we may also send the requested accident checklist and occasional follow-up information. You may unsubscribe from marketing emails at any time.
SMS messaging and mobile information
If you voluntarily opt in to SMS messages, Top of the Top may send text messages related to your request, including callback confirmations, responses to inquiries, referral-related updates, and follow-up information. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Mobile information, including phone numbers and SMS opt-in or consent data, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as necessary to support communications or operate services on our behalf, subject to appropriate confidentiality and use restrictions.
SMS consent is optional and is not a condition of purchase or of receiving our referral and support services. Declining SMS consent does not prevent you from submitting a callback request.
Independent professionals and referrals
Top of the Top may help connect individuals with independent attorneys, chiropractors, physical therapists, rehabilitation professionals, or other resources based on the individual's request. Those independent professionals maintain their own privacy practices. We do not provide legal or medical services.
Data choices
You may choose not to provide optional information. You may opt out of SMS messages at any time by replying STOP. For help with SMS messaging, reply HELP or contact us at (857) 249-3868.
Contact
Questions about this Privacy Policy may be directed to Top of The Top Marketing by calling (857) 249-3868.