About Us

More than 30 years helping people move forward.

A community-focused referral and support business built around relationships, responsiveness and trusted connections.

Client support
Our Story

A personal point of contact when things feel complicated.

More than 30 years ago, Cleomara, known to many as Cleo, began this journey with a simple purpose: to help people when they needed someone in their corner. Her love of assisting others grew into a lifelong commitment to listening, building relationships, and helping individuals and families find their next step during difficult times. That same commitment is at the heart of Top of the Top today. Cleo understands that an accident or injury can leave people feeling overwhelmed and unsure of where to turn, so she built her approach around personal attention, clear communication, and compassionate follow-through. Through connections with independent legal, chiropractic, and rehabilitation professionals, Top of the Top helps clients explore resources suited to their needs while respecting their choices. As a Cape Verdean woman-owned and operated business, we take pride in serving our communities and making communication easier through multilingual support. To us, every person deserves to feel heard, respected, and supported. Our story continues with the same purpose that inspired Cleo from the beginning: helping people move forward. At Top of the Top, we make things right.

Our Mission

Help every client feel heard, supported and connected.

Our mission is to provide compassionate, responsive and multilingual support to individuals and families after accidents and injuries. We work to understand each person’s situation, explain the available next steps clearly and connect them with trusted independent rehabilitation and legal resources that may be appropriate for their needs.

Our Core Values

The standard behind our service.

01

Compassion

We listen without judgment and recognize that every client may be facing a difficult and unfamiliar situation.

02

Responsiveness

We treat every request with urgency, follow up promptly and keep clients from wondering what happens next.

03

Clear Communication

We explain our role honestly, communicate in plain language and help clients understand the next step.

04

Trusted Connections

We focus on connecting clients with independent professionals whose services match the support they are seeking.

05

Integrity

We do what we say, protect the information shared with us and never promise legal, medical or financial outcomes.

06

Community Commitment

We serve diverse communities with personal attention, cultural understanding and assistance in five languages.

What Makes Us Different

Support built around people, not paperwork.

After an accident, people often do not know who to call first. We help organize that first step by listening, identifying the type of support requested and helping make appropriate independent connections.

One Point of Contact

Instead of starting from scratch with multiple offices, clients can begin with one conversation and a clear explanation of what happens next.

Multilingual Help

Support is available in English, Portuguese, Spanish, Cape Verdean Creole and Haitian Creole so language is less likely to become another obstacle.

Community Focus

Our approach is relationship-driven and designed for the communities we serve throughout Massachusetts, Rhode Island and additional service areas.

No Pressure

Contacting us does not require you to hire an attorney, choose a provider or agree to text messages. You remain in control of your next step.

How The Process Works

A simple path from questions to connections.

1

Reach Out

Call, text or submit the secure request form with basic information about the help you are looking for.

2

We Listen

We learn what happened, what kind of support you are seeking and your preferred language for communication.

3

Get Connected

When appropriate, we help connect you with independent legal, chiropractic, physical therapy or rehabilitation resources.

4

Move Forward

You decide whether to work with any professional. Each independent provider is responsible for their own advice, services and engagement terms.

Our Promise

A real person. A respectful conversation. A clearer next step.

We are not a law firm or medical provider. Our responsibility is to support the conversation and provide referral connections to independent professionals who are responsible for their own advice and services.